The European Commission has a conductive investigation of second -hand online merchants. Most companies involved in the so -called sweeping may be in violation of European consumers’ rights and will be further investigated.
The European Commission announced that 185 of the 356 companies examined (52 piercing) are a potential violation of regulations. The survey was coordinated by the executive body of the European Union and carried out by the National Consumer Protection Authorities in 25 Member States, as well as in Norway and Iceland. These authorities projected online sellers of second -hand goods, including clothing, electrical equipment and toys.
Right to withdraw
Two out of five investigated merchants clearly information about their download rights clearly information, such as the right to return products free of charge within 14 days without providing a reason. An even larger group did not fulfill the statutory annual warranty period for the second hand at the time of the investigation.
The legal annual warranty period is often ignored
Scientists also often support misleading or insufficiently justified environmental demands. In addition, 8 percent of traders did not show total prices and 5 percent provided information about their identity.
Practices commercial
“The duties of traders look at information consumers apply to the Directive for Consumer Management and the Electronic Trading Directive”, the European Commission Stat. It continued: “Trade practices of traders must not introduce consumers and must follow the Directive on unfair business practices.”
National consumer bodies now decide whether to take steps against 185 traders selected for further investigation according to their national procedures.
We recommend on the rise
Online sales in the second hand are growing rapidly and attract both established retailers such as H&M and IKEA, as well as specialized second -hand platforms liked and repackaged. It is estimated that the European market with a recommendation is over EUR 100 billion and is growing rapidly than the total retail market. For Amazon, European selling second -hand sales is already a billion euro.